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Service Systems Implementation By Haluk Demirkan

Service Systems Implementation

By Haluk Demirkan

  • Release Date: 2011-02-07
  • Genre: Business & Personal Finance
  • $129.99
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Description

Featuring the latest applications and practices designed to improve the key performance indicators of service systems, this volume focuses on those related to service quality, service productivity, regulatory compliance, and sustainable service innovation.

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